Leasing Responder Agent
Give incoming leads a clear next step.
The agent uses your approved listing details to answer questions and offer available tour times. It records the conversation and sends anything it cannot safely answer to your team.
This is a starting design that we adapt to your company. Before we agree on a plan, we confirm what the agent can access, your approval rules, and what the finished task looks like.
Your team spends less time checking the inbox and going back and forth on tour times.
It starts with
- A lead from the listing sites
- Your own website form
- A text or a missed call
- A follow-up falling due
- Answers from the listing
- Shares your published criteria
- Checks current listing availability
- Books the tour
You get
- Listing answer recorded
- Tour on the calendar
- Application link sent
- Enquiry routed to youasks first
This is how the agent works once it’s set up and approved. If a record is missing, a connection fails, or a person needs to decide, it goes to your team. It isn’t marked done until the agreed result is confirmed.
What the agent can access
Reads only
- Listing and unit data
- Live portfolio availability
- Your published criteria
- Prior contact history
Can change
- The inquiry thread
- Leasing agent calendars
When the agent stops and asks
Within your approved rules
- Acknowledging and answering
- Sharing approved criteria without deciding eligibility
- Booking a tour
- Sending the application link
Asks you first
- Questions about personal or protected characteristicsalways
- Questions about who lives nearby or belongs therealways
- Assistance animal or accessibilityalways
- Vouchers, co-signers, corporate leases
Never, at any stage
Tell anyone they do not qualify.
Your team handles eligibility decisions, exceptions, and sensitive questions. The agent does not approve or reject applicants, and automated checks do not replace human review.
Where this can save your team time
It saves the time your team spends answering routine listing questions and scheduling tours.
Agents that work alongside it
Questions about the Leasing Responder Agent
What does the Leasing Responder Agent do?
The agent uses your approved listing details to answer questions and offer available tour times. It records the conversation and sends anything it cannot safely answer to your team.
What does the Leasing Responder Agent need access to?
It reads listing and unit data, live portfolio availability, your published criteria, prior contact history. The only things it can change are the inquiry thread, leasing agent calendars.
What will the Leasing Responder Agent never do?
Tell anyone they do not qualify. Your team handles eligibility decisions, exceptions, and sensitive questions. The agent does not approve or reject applicants, and automated checks do not replace human review.
Tell us what’s taking up your team’s time.
On the first call, we’ll learn about your work and tell you about Openhour. We won’t talk about pricing yet. Then we’ll schedule a second call to walk you through a proposal.