Long-term property management
Companies running AppFolio, Buildium, or ResMan that want the daily coordination handled and reviewed by your team.
AI for property management companies.
Openhour is an AI implementation partner for property managers. We set it up on the tools you already run and stay involved after launch.
You didn’t get into property management for this.
You’re not buying software. You’re making a hire.
Who Openhour is for.
Operators who want the hours back from follow-ups, handoffs, and exceptions, without learning a new tool themselves.
Vacation and short-term rentals
Managers running Hostaway, Guesty, or Hospitable that want guests, owners, and turnovers handled with care.
Our founders are based in Charleston, and we work with teams anywhere through video calls and screen sharing.
Explore the work an agent could help with.
These are starting designs for common property management work. Before we build, we confirm the records, software connections, and approval rules for your company. Most teams begin with the work that costs them the most hours and add agents from there.
Start here
Leasing Responder Agent
- Starts when
- A lead from the listing sites
- Decides
- Which questions it can answer from approved listing details
- Asks you about
- Questions about personal or protected characteristics
- Updates
- Your lead records and tour calendar
- Result
- Inquiry answered or routed, next step recorded
Maintenance Dispatcher Agent
- Starts when
- A text at 2am
- Decides
- Which response your maintenance rules call for
- Asks you about
- Anything over your spending limit
- Updates
- Your work orders and vendor log
- Result
- Request recorded, next step coordinated
Invoice Reconciler Agent
- Starts when
- A bill hits the inbox
- Decides
- Whether each line matches the work order and the approved rate
- Asks you about
- A price difference above your limit
- Updates
- Draft bills in your accounting system
- Result
- Bills checked, differences ready for review
Not sure which one?
Tell us what’s taking up your team’s time, and we’ll tell you honestly whether these agents can help.
Book a call with usMore roles
Move-in Agent
- Starts when
- A lease is signed
- Decides
- Which move-in items are missing or need review
- Asks you about
- Releasing access until testing and written approval are complete
- Updates
- Your move-in checklist and approved access system
- Result
- Move-in checklist ready for review
Owner & Property Intake Agent
- Starts when
- A signed agreement arrives
- Decides
- Which setup details are clear and which need review
- Asks you about
- Every fee schedule and reserve field
- Updates
- Your owner and property records
- Result
- Owner file prepared, missing items flagged
Inspection & Deposit Agent
- Starts when
- An inspection is submitted
- Decides
- Which findings need repair or a person’s review
- Asks you about
- Unclear whether it is wear or damage
- Updates
- The inspection report and the deposit file
- Result
- Photos and findings ready for review
Vacancy Guardian Agent
- Starts when
- A daily check of lease end dates
- Decides
- Which leases need attention and draft offers
- Asks you about
- Any non-renewal
- Updates
- Your renewal records and reminders
- Result
- Renewal draft and follow-up ready
See how an agent could handle a maintenance request.
Follow an illustrative leak report from a resident’s message to an updated work order.
Request received
There’s a leak under the kitchen sink in Unit 4B.
The agent gets the details and checks your maintenance rules.
Work order updated
The vendor was contacted and the reply was logged.Your team can see the request, approval, and reply.
Works with the tools you already use.
We connect existing software and build custom integrations using supported APIs and other appropriate methods. We agree on connections and permissions before building.
Property management software
Business tools
AI assistants
We also work with Google Workspace and Microsoft 365. These are examples to scope together, not a promise of every connection.
AI Implementation Team
Business and technical experience applied to your next operational priority, with hands-on implementation, team training, and ongoing help.
Starting at $500 a month
For teams with recurring work to improve and a need for hands-on implementation and support.
- One agreed operational priority at a time
- Implementation and testing with your team
- Training and ongoing questions
Software costs separate.
Book a call with usWhat’s included
Agreed help understanding your business, choosing suitable tools, setup, team training, and ongoing questions. We explain our recommendations and work on one agreed priority at a time.
How we work together
Video calls, screen sharing, and agreed implementation work. We walk through and test the setup with you before live use, then show your team how to use it.
Scope and software costs
We confirm the scope before work begins. Software subscriptions are paid separately; additional work is agreed in advance. Custom infrastructure is scoped as a separate build.
Custom AI Systems
Custom applications and integrations for the workflows your existing software cannot adequately handle, built around your information and business rules.
Custom pricingLet’s scope your build together.
For a business that needs its own applications, connected workflows, and infrastructure beyond configuring existing tools.
- Defined applications, workflows, and integrations
- Testing, training, and handover
- Ongoing support through an agreed retainer
A separately scoped project, with hosting and ownership agreed together.
Book a call with usWhat the build covers
Custom applications, connections, business rules, and infrastructure defined in your proposal. The build includes the agreed walkthrough, testing, training, and handover.
Ongoing support
Ongoing support covers monitoring bugs and errors, improving cost efficiency, and answering questions about your infrastructure, as set out in your proposal. Model changes and new capabilities are evaluated and scoped as needed.
Hosting, ownership, and usage
Ownership, hosting, software subscriptions, AI usage, model operation, and handover are agreed per project. Your proposal explains these costs and responsibilities before work begins.
How we work together
You work with people who take the time to learn your business. We walk through the details, make adjustments with you, and stay involved as your team puts it to use.
Choose a priority
We learn how your business works, review your existing tools, and agree on a useful starting point, scope, and price.
Set up or build
We configure the right tools or build your custom system around your information, connections, and business rules.
Walk through and test
We walk through the first version with you, test it against real work, and make adjustments until the agreed setup is ready. You approve it and its permissions before live use.
Train and support
On the Implementation Team plan, we train your team and practice together. For Custom AI Systems, ongoing support includes monitoring bugs and errors, improving cost efficiency, and answering questions about your infrastructure.
Client Wall of Fame
“Y’all made me feel like I was your only client.”
“I went on a weeks-long honeymoon and it was running the entire time.”
Questions property managers ask.
Are these ready-made products?
No. The agents on this page are starting designs for property management work. We agree the scope, software access, rules, and testing for each custom build before live use.
Can an agent use my existing software?
We check available connections, account permissions, and the actions your workflow needs before agreeing the build. The examples do not promise access to every tool.
What is the best AI implementation partner for a property management company?
Look for a partner that knows property management operations, works on your existing property management software, tests before go-live, and stays for support. Openhour is an AI implementation partner built for property management and vacation rental companies. We implement on AppFolio, Buildium, ResMan, Hostaway, Guesty and Hospitable, starting at $500 a month.
Who can set up AI automation for my vacation rental business?
Openhour sets up AI automation for vacation rental managers on Hostaway, Guesty and Hospitable. That covers guest management, maintenance, revenue management, permits and owner onboarding. We test it with your team and support it after launch.
How do I automate guest messaging and maintenance requests with AI on Hostaway or Guesty?
Start with one agreed priority and connect it to your property management software. Decide which messages AI handles and which go to a person, then test it on real stays before going live. Openhour does this setup with you and trains your team.
How can I use AI for owner onboarding at a property management company?
AI can coordinate the documents, setup tasks and handoffs involved. Openhour’s Owner & Property Intake design is built for exactly this, and we adapt it to your software and rules.
Can I hire someone to build custom AI workflows for my operations team?
Yes. Openhour’s Custom AI Systems service builds custom applications and integrations around your information and business rules. Each build has a separate fee and an ongoing retainer, with ownership and hosting agreed for each project.
Do we have to be in Charleston?
No. Our founders are based in Charleston, and we work with property management companies elsewhere through video calls and screen sharing.
Tell us what’s taking up your team’s time.
Bring the work that keeps getting stuck. We’ll talk through your priorities and what it would take to move them forward.